Schedule
Calendar
Apply to Range
Save Changes
Import
Export
0
slots
Assign
Supervisor
Message
Shortcuts & Help
General Controls
Undo:
Ctrl
+
Z
Redo:
Ctrl
+
Y
Switch View:
Alt
+
S
for Schedule,
Alt
+
C
for Calendar.
Mouse Controls
Select Slots:
Click and drag across the grid.
Multi-Select (Add):
Hold
Ctrl
while dragging to add to your current selection.
Assign Agent:
Drag an agent from the side panel and drop them onto a slot or selection.
Quick-Assign Shift:
Dropping an agent on an unselected slot assigns them to the entire contiguous shift.
Add to Shift (vs. Replace):
Drag an agent and hold
Shift
while dropping to add them. The slot will turn bright green.
Assign as Supervisor:
Hold
Alt
while dropping an agent.
Keyboard Controls
Navigate Grid:
Use
↑
↓
←
→
to move the cursor.
Tab
and
Shift
+
Tab
also work.
Select with Keyboard:
Hold
Shift
+
Arrow Keys
to create or modify a selection from the cursor.
Quick-Assign by Typing:
With slots selected, just start typing an agent's name. Press
Enter
to confirm.
-
Shift
+
Enter
to **add** a worker. The input stays open to add more agents.
-
Alt
+
Enter
to assign a **supervisor**.
Copy/Paste:
Ctrl
+
C
to copy, then move cursor and
Ctrl
+
V
to paste.
Fill Down/Right:
Ctrl
+
D
to copy from cell above.
Ctrl
+
R
to copy from cell to the left.
Unassign:
With slots selected, press
Delete
or
Backspace
.
Disable Slots:
With slots selected, press
D
.
Clear Selection:
Press
Esc
.
Select Column/Row:
Place cursor in a cell, then press
Ctrl
+
Space
for column, or
Shift
+
Space
for row.
Touch Controls
Select Agent:
Tap an agent card in the side panel to select them for assignment.
Assign to Slots:
Tap on grid slots to assign the selected agent. Tap the agent card again to deselect.
Select Multiple Slots:
Tap to select a starting slot, then tap another slot to select the range between them.
Assign Supervisor
Who is
supervising in the selected slot(s)?